TERMS OF SERVICE

Welcome to AstroSutraa.Shop (“Website”). This Website is operated by GuruSutraa Solutions Pvt. Ltd. (“Company,” “we,” “us,” or “our”), a company incorporated under the laws of India. The jurisdiction for any disputes is New Delhi, India. Throughout these Terms of Service, the words “you” and “your” refer to the user visiting or accessing the Website and/or purchasing products or services (“Services”) from the Website.

By accessing, visiting, browsing, registering on, or otherwise using this Website and any of our Services, you consent to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or made available by hyperlink. These Terms of Service apply to all users of this Website, including (without limitation) visitors, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully. If you do not agree with all the Terms, then you may not access or use the Website or any of our Services.

We reserve the right to make changes or updates to these Terms of Service at any time by posting such revisions to the Website. It is your responsibility to review these Terms periodically for changes. Your continued use of or access to the Website and our Services following the posting of any changes constitutes acceptance of those changes.

If you have any questions or concerns regarding these Terms, please contact us at:
Email: Support@astrosutraa.com

 

1. OVERVIEW OF OUR SERVICES

1.1 Purpose of the Website
AstroSutraa.Shop provides an online platform for the sale and purchase of various products and/or services, including but not limited to astrology-related products, spiritual items, and related offerings (collectively, “Services”). Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to offer our products and Services to you.

1.2 User Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or you have obtained consent from your parent or legal guardian to use this Website if you are a minor.

 

2. ACCEPTANCE OF TERMS

2.1 Binding Agreement
By accessing or using any part of the Website, including completing a purchase or registering for an account, you agree to be bound by these Terms. If you do not agree to all of these Terms, then you may not access the Website or use any of our Services.

2.2 Modification Rights
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to the Website. It is your responsibility to check this page periodically for such changes.

 

3. ONLINE STORE TERMS

3.1 Lawful Use
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright or intellectual property laws) in the use of the Website or Services.

3.2 Prohibited Conduct
You must not transmit any worms, viruses, or code of a destructive nature. Any breach or violation of these Terms will result in an immediate termination of your access to the Services without notice and may subject you to legal consequences.

3.3 Right to Refuse Service
We reserve the right to refuse service to anyone for any reason at any time, at our sole discretion, without prior notice or liability.

 

4. GENERAL CONDITIONS

4.1 No Resale or Exploitation
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of the Service, including the use of the Website or any contact information available on the Website, without express written permission from us.

4.2 Data Transmission
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks or changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks.

4.3 Headings
The headings used in these Terms are for convenience only and shall not limit or otherwise affect the interpretation of these Terms.

 

5. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

5.1 No Guarantee of Accuracy
We make reasonable efforts to ensure that information on the Website is accurate, complete, and up-to-date. However, we are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this Website is at your own risk.

5.2 Right to Modify
We reserve the right to modify or remove the contents of the Website at any time, but we have no obligation to update any information. It is your responsibility to monitor changes to the Website.

 

6. MODIFICATIONS TO THE SERVICE AND PRICES

6.1 Price Changes
Prices for our products and Services are subject to change without prior notice.

6.2 Service Changes
We reserve the right, at any time, to modify or discontinue the Service (or any part or content thereof) without notice.

6.3 No Liability for Changes
We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

7. PRODUCTS OR SERVICES

7.1 Online Availability
Certain products or Services may be available exclusively online through the Website. These items may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy. Please refer to our Refund Policy for details.

7.2 Product Representation
We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer or device’s display of any color will be accurate.

7.3 Right to Limit or Refuse
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We further reserve the right to limit the quantities of any products or Services offered.

7.4 Discontinuation
We may discontinue any product at any time without notice. Any offer for any product or Service made on this Website is void where prohibited.

7.5 No Warranty on Quality or Expectations
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

8. ACCURACY OF BILLING AND ACCOUNT INFORMATION

8.1 Right to Refuse or Cancel Orders
We reserve the right to refuse or cancel any order placed with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. We may attempt to notify you if an order is canceled or modified via the e-mail, billing address, or phone number provided at the time the order was made.

8.2 Account Information
You agree to provide and maintain current, complete, and accurate purchase and account information for all purchases made on our Website. You must promptly update your account and other information, such as your email address, payment method details, and billing/shipping addresses.

8.3 Refund Policy
For more details regarding refunds, please review our Refund Policy, available at the link provided on our Website.

 

9. OPTIONAL TOOLS

9.1 Third-Party Tools
We may provide you with access to third-party tools over which we neither monitor nor have control or input.

9.2 “As Is” Basis
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of these optional third-party tools.

9.3 Future Services
We may also introduce new services and/or features in the future (including new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

 

10. THIRD-PARTY LINKS

10.1 Content and Responsibility
Certain content, products, and Services available via our Website may include materials from third parties. Links on this Website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

10.2 No Liability
We assume no liability or responsibility for any third-party materials, websites, products, or services. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party.

 

11. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

11.1 Rights to Submissions
If, at our request, you send certain specific submissions or, without request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, or otherwise use any comments you forward to us.

11.2 No Obligation
We are and shall be under no obligation:

1. To maintain any comments in confidence;
2. To pay compensation for any comments; or
3. To respond to any comments.

11.3 Monitoring of Content
We may monitor, edit, or remove content at our sole discretion that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

11.4 Prohibited Content
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, nor any viruses or malware that could affect the operation of the Website or Services.

 

12. PERSONAL INFORMATION

Your submission of personal information to or through the Website is governed by our Privacy Policy, accessible via the link provided on our Website. By using the Website, you agree to the collection, use, and disclosure of your information in accordance with our Privacy Policy.

 

13. ERRORS, INACCURACIES, AND OMISSIONS

13.1 Typographical Errors
Occasionally, there may be information on our Website or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

13.2 No Obligation to Update
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law.

 

14. PROHIBITED USES

In addition to any other prohibitions set forth in these Terms, you are prohibited from using the Website or its content:

1. For any unlawful purpose;
2. To solicit others to perform or participate in any unlawful acts;
3. To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
4. To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
6. To submit false or misleading information;
7. To upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service or any related website, other websites, or the Internet;
8. To collect or track the personal information of others;
9. To spam, phish, pharm, pretext, spider, crawl, or scrape;
10. For any obscene or immoral purpose; or
11. To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website if you violate any of these prohibited uses.

 

15. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

15.1 Disclaimer of Warranties

• We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
• We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
• You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time without prior notice to you.
• You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you are provided “as is” and “as available,” without any warranties, representations, or conditions of any kind, either express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.

15.2 Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall GuruSutraa Solutions Pvt. Ltd., its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, or any similar damages arising out of or related to:

1. Your use of the Service or any products procured through the Service;
2. Any errors or omissions in any content;
3. Any loss or damage incurred as a result of the use of the Service or any content posted, transmitted, or otherwise made available via the Service.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such jurisdictions shall be limited to the fullest extent permitted by law.

 

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless GuruSutraa Solutions Pvt. Ltd. and its subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, demands, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or related to:

1. Your breach of these Terms of Service or the documents they incorporate by reference;
2. Your violation of any law or the rights of a third party; or
3. Your use of this Website or any products or Services purchased from this Website.

 

17. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions.

 

18. TERMINATION

18.1 Survival of Obligations
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

18.2 Termination by You
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use the Website.

18.3 Termination by Us
If in our sole judgment you fail, or we suspect you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

 

19. ENTIRE AGREEMENT

These Terms of Service, along with any policies or operating rules posted by us on this Website or in respect to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Website and the Services. This agreement supersedes any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

 

20. GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

 

21. CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. Your continued use of or access to our Website or the Services following the posting of any changes constitutes acceptance of those changes.

 

22. CONTACT INFORMATION

If you have any questions, concerns, or comments regarding these Terms of Service, please write to us at:
Email: Support@astrosutraa.com